Help Desk Specialist
Herman Construction Group
Escondido, CA US
Posted ago
Herman Construction Group

We are seeking a support role in the IT Department. This position will be responsible for working alongside our IT Manager to tackle technical challenges and user requests. We encourage our staff to take advantage of any and all opportunities for professional development and support our personnel in their efforts to improve their skills to try something that may be outside of their comfort zones. We offer a flex schedule, amazing culture to include Aloha Fridays once a month to celebrate our employees, as well as rich benefits! Apply with us today!


  • Assist with installing and upgrading hardware and software
  • Provide support with Helpdesk and User Help
  • Attend to users in a timely manner to manage, process and complete their requests
  • Help manage user accounts in Active Directory
  • Support and supervise Local Area Network
  • Monitor and maintain VPN services


  • Basic Microsoft Server knowledge – Active Directory, Maintenance, and Configuration
  • Basic knowledge with Microsoft software – Office, etc.
  • Experience with G-Suite (preferred)
  • Experience with User Help/Helpdesk (preferred)
  • Experience with PC Hardware skills – repairing and configuring.

$45,000 - $60,000
About Herman Construction Group

Herman Construction, Group Inc. is a leading design-build contractor headquartered in Escondido, CA, and a subsidiary of Bristol Bay Native Corporation, an Alaska Native Corporation with operations in government services, construction, industrial services, and tourism.

Our EEO Policy

We are an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local laws.

EEO is the law.

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