Guest Support Manager / Customer Service
The Apple Theory
Wichita, KS
Posted ago
The Apple Theory

The Apple Theory is looking for full-time Guest Support Managers in Wichita, KS.

When guests have questions, they email or call-in. We help people as quickly and awesomely as possible. GSMs handle ID verification, walk guests through check in procedures, answer phone and email messages as soon as they come in, document and solve issues as they arise, coordinate with on the ground teams.

These tasks require a logical brain and a speedy sense for problem solving.

GSM empathizes with others, has a shining personality, is charming on the phone and has the ability to explain and patiently walk others through step by step instructions.

For all guests, our team goal is simple; ensure they have a phenomenal, stress-free and seamless stay while on vacation to visit family, on a weekend getaway, or are visiting for work.

Work is in office in Wichita.


You are a perfect candidate if you :

  • Are committed to quality customer service
  • Have a passion for helping others
  • Always look forward to answering the phone politely and professionally
  • Are a friendly, self motivated go getter
  • Are highly organized and can manage your own schedule
  • Are focused on quality and consistent results


Bonus points for :

  • Customer support experience
  • Management experience
  • You’ve read “How to Win Friends and Influence People”, despite its odd name

$400.00 per week
About The Apple Theory
The Apple Theory is a short term rental referral company that helps guests feel welcome right at home. Founded in 2016 by two friends, the team has grown substantially over the years. We are now looking to expand that team with 3 new teammates for the month of November!

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