Guest Services Representative
LA QUINTA INN & SUITES BY WYNDHAM LOUISVILLE EAST
Louisville, KY US
Posted ago
LA QUINTA INN & SUITES BY WYNDHAM LOUISVILLE EAST

The Guest Service Representative is responsible for exceptional guest sales and service at the front desk and in the evening executes all tasks and systems to support the efficient delivery of guest satisfaction throughout the day. 

We are looking for full-time and part-time availability for 3 pm-11 pm and 11 pm-7 am.

Responsibilities

  • Sales and reservations via phone and in-person
  • Guest check-in and out
  • Guidance for guests in dining and directions, and the commitment to consistently wowing our guests with the quality of your service
  • Schedules require rotating weekend shifts
  • Night shift includes billing, inventories, laundry, movement of goods throughout the building, audits, and any task necessary for the efficient operations of the hotel

Qualifications

  • Love of helping people
  • Excellent customer service skills on the phone and in-person
  • Capacity to pay attention to details for billing and reservations
  • Ability to navigate a fast-paced environment
  • Desire to meet/exceed exceptionally high standards
  • Exceptional attitude
  • The high degree of self-motivation
  • Capacity to do whatever it takes to make this hotel successful
  • Flexible schedule a plus for full-time positions
  • Minimum of 2 years consistent employment experience

Compensation
$14 - $16 hourly
About LA QUINTA INN & SUITES BY WYNDHAM LOUISVILLE EAST

We have a beautiful new property and are currently building a strong team that is focused on providing a top-notch guest experience.

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.