Group Sales Manager
Crowne Plaza Baton Rouge
Baton Rouge, LA US
Posted ago
Crowne Plaza Baton Rouge

The ideal candidate executes the overall account strategy for assigned accounts to generate and maximize business for the property. Sells and negotiates business and revenue for our property. Manages and coordinates catering and conference service activities, services, and client specifications to deliver smooth execution of executive meeting and tour group functions and events requiring food and beverage services.
Manages group room blocks and coordinates the collection of attrition for groups with the Reservations and Accounting departments. Provide accurate group revenue and expense forecasts according to established guidelines. Communicate client specifications to appropriate operational departments and monitor implementation and execution of said expectations.


  • Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the property business plan.
  • Employ revenue management techniques and strategies to recommend corporate rate proposals.
  • Accurately prepare and present requests for proposals in order for both client and hotel to receive a good value.
  • Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
  • Develop, implement and constantly modify sales action plans.
  • Negotiate and close contracts that meet the hotel and business plan objectives.
  • Desired arrival, departure, and volume patterns must be met.


  • Ability to demonstrate a knowledge and understanding of increasing revenues, controlling costs, providing a return on investment while consistently delivering a high level of service.
  • Bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
  • Equal experience is also considered.
  • Minimum two (2) years hotel/resort sales experience or the equivalent amount of industry experience; or, an equivalent combination of education and work experience.

$40,000 - $60,000 yearly
About Crowne Plaza Baton Rouge

The Crowne Plaza in Baton Rouge is the premier conference and event center in the surrounding market. We routinely provide quality service to all manners of guests and groups. With 300 rooms and 32,000 square feet of event space, we are the place for a high-volume on-site hotelier experience.

We routinely outperform competitors in a saturated market through superior quality and consistency for large gatherings. Award-winning banquet services, food service, and guest amenities including a 5000 square foot gym, newly renovated outdoor pool, and patio space.

We believe in a guest first, operations second aspect of doing business. One of the principal reasons we have outperformed competitors is due to our collective customer service bearing. We go above and beyond what is expected to ensure positive engagement and guest experience.

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