The ideal candidate executes the overall account strategy for assigned accounts to generate and maximize business for the property. Sells and negotiates business and revenue for our property. Manages and coordinates catering and conference service activities, services, and client specifications to deliver smooth execution of executive meeting and tour group functions and events requiring food and beverage services.
Manages group room blocks and coordinates the collection of attrition for groups with the Reservations and Accounting departments. Provide accurate group revenue and expense forecasts according to established guidelines. Communicate client specifications to appropriate operational departments and monitor implementation and execution of said expectations.
The Crowne Plaza in Baton Rouge is the premier conference and event center in the surrounding market. We routinely provide quality service to all manners of guests and groups. With 300 rooms and 32,000 square feet of event space, we are the place for a high-volume on-site hotelier experience.
We routinely outperform competitors in a saturated market through superior quality and consistency for large gatherings. Award-winning banquet services, food service, and guest amenities including a 5000 square foot gym, newly renovated outdoor pool, and patio space.
We believe in a guest first, operations second aspect of doing business. One of the principal reasons we have outperformed competitors is due to our collective customer service bearing. We go above and beyond what is expected to ensure positive engagement and guest experience.