As the next general manager of our award-winning Best Western Shelby Inn & Suites, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business.

Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!

The compensation package for this position includes paid holidays, vacation and a competitive performance-based bonus program.

• Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
• Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
• Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
• Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep

·       Ability to work a flexible schedule, including an occasional weekend or holiday. 

• Proven customer service experience as a manager; strong guest-focused mentality
• This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• You must have 5 or more years of experience working in the hospitality field

The Best Western Shelby Inn and Suites opened in 2012 and has served guests in Toole County Montana proudly ever since. Tis property has earned Best Western's highest honors repeatedly and strives for excellence with every guest during each stay.