General Manager
HHM
Boston, MA US
Posted ago
HHM

General Manager - The Freepoint Hotel

As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!

Responsibilities
  • Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
  • Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality
  • Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
  • Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
  • Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
Qualifications
  • You must have 5 or more years of experience working in the hospitality field
  • Must have superb communication skills, organizational skills, and problem-solving skills
  • Proven customer service experience as a manager; strong guest-focused mentality
  • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
  • This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
Compensation
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About HHM

HHM is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country. HHM is a leading manager of Marriott, Hilton, IHG, and Hyatt brands, and also operates over 30 independent luxury and lifestyle hotels. The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

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