General Manager
The Radical
Asheville, NC US
Posted ago
The Radical

The Radical is Art in Progress. It is a Sensory Experience. It is an Unreal Escape. The opening General Manager for this destination will need to bring the wild irreverence to life that this property embodies - on the inside and out. The rooftop bar, the full-service restaurant, a street side cafe, and oh yea, a 70 room hotel as well will need a leader who is as dynamic as it is. Overseeing the Restaurant and Bars team, the Hotel team, and all the important roles that connect this Place to the People and the Community. You need to have extensive restaurant experience, strong rooms knowledge and progression, and at least 5 years of General Manager experience in a full-service property. Overall, we need an excellent collaborator and an even better connector to lead and guide the team through pre-opening and then as a new product in the Asheville market. Recruiting and hiring will be a large focus followed by diligent training and accountability to the highest standards.


  • Directly oversee the facility operations including guest services, housekeeping, maintenance, sales, food and beverage, catering and events, and human resources.
  • Directly supervise all managers to ensure proper completion of all duties while adhering to specific property and Lark Hotel's policies, procedures, and applicable laws.
  • Immerse yourself in the community, create strong business ties with community leaders, and develop programs for the property to leverage these relationships.
  • Maximize room revenue with strong selling practices. Provide creative thinking to constantly improve the property's product and service. In conjunction with Revenue and Marketing, maintain all rates, packages, and promotions so that they are current and relevant online and in the PMS.
  • Effectively lead our staff towards greater consistency to increase productivity while maintaining optimum service to guests. Leadership will be provided by being an active participant on the floor. Be seen as a source of information and guidance, offer relevant information, and motivate through example. Must able to perform and teach all skills required of any front-of-house positions
  • Continually evaluate all restaurant, cocktail, and wine menus and the POS database to ensure accuracy of menu items, availability, and pricing. Provide guests with an excellent selection and service of spirits, wines, beers, and soft drinks while purchasing to maintain a set par of cost and inventory controls to budget, using standardized recipes and consistent service practices. 
  • Set up sales relationships and manage accounts with various vendors, purveyors and contractors of services and or equipment. 
  • Perform monthly start-up and closing liquor, beer, wine, and soda inventories. 
  • Monitor small wares including glass and china, establish and maintain pars and control cost through care and reduction in breakage or other loss
  • Work with the Executive Chef to understand menu items and pricing.
  • Continuously direct, evaluate and improve food and beverage services.


  • Ability to remain calm, courteous, and professional with demanding guests and in difficult situations.
  • Must be able to show initiative in job performance, including the anticipation of what needs to be done before it becomes necessary.
  • Must be able to meet deadlines.
  • A team player that is flexible and willing to help support Lark Hotels’ goals and the ability to support other hotels rooms operations.
  • Ability to work a varied schedule that is dictated by our guest demand and may include evenings, weekends and holidays. 

$95,000 - $110,000 yearly
About The Radical

The Radical is more than a hotel, it’s a living organism—an unexpected collection of uses, spaces, and personalities—buzzing with creative energy, and grounded in a collective consciousness. Come as you are, stay in the present, and join us in being fearlessly Radical. It is a new concept in an old factory building, smack in the middle of the River Arts District. This project will breathe new life into the area and be part of a balance between new development and historic roots. Lark Hotels is the management company, which runs boutique and unique properties throughout the US.

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