Front Office Manager
Holiday Inn Purdue Fort Wayne
Fort Wayne, IN US
Posted ago
Holiday Inn Purdue Fort Wayne

Front Office Manager / Evening Manager on Duty

We are looking for a talented manager to oversee the hotel front desk operation and perform duties as the Evening Manager on Duty for the hotel.

Responsibilities

  • Directly supervise front desk staff and oversee the food and beverage team to ensure guest satisfaction, and work directly with hotel staff to ensure guests are safe, comfortable, well-fed, and happy
  • Act as Manager on Duty (MOD) for the property
  • Manage the front desk team and all staff working at the hotel during the evening shift
  • Oversee and manage front desk operations including scheduling, IHG 1 Rewards program, and all other front desk functions

Qualifications

  • Previous Manager on Duty experience preferred
  • IHG PMS experience helpful
  • 3 years of front office experience and at least 1 year in a supervisory role
  • High level of integrity and strong work ethic as this is a leadership role for the hotel
  • Ability to problem solve and remain calm during stressful situations
  • Must be available to work nights and weekends

Compensation
$47,000 - $50,000 yearly
About Holiday Inn Purdue Fort Wayne

Holiday Inn Purdue Fort Wayne is Part of Focus Hospitality Services, a leading hotel management company that has been recognized and awarded for outstanding industry experience and knowledge.

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