Front Office Manager / Evening Manager on Duty

We are looking for a talented manager to oversee the hotel front desk operation and perform duties as the Evening Manager on Duty for the hotel.

• Directly supervise front desk staff and oversee the food and beverage team to ensure guest satisfaction, and work directly with hotel staff to ensure guests are safe, comfortable, well-fed, and happy
• Act as Manager on Duty (MOD) for the property
• Manage the front desk team and all staff working at the hotel during the evening shift
• Oversee and manage front desk operations including scheduling, IHG 1 Rewards program, and all other front desk functions

• Previous Manager on Duty experience preferred
• IHG PMS experience helpful
• 3 years of front office experience and at least 1 year in a supervisory role
• High level of integrity and strong work ethic as this is a leadership role for the hotel
• Ability to problem solve and remain calm during stressful situations
• Must be available to work nights and weekends

Holiday Inn Purdue Fort Wayne is Part of Focus Hospitality Services, a leading hotel management company that has been recognized and awarded for outstanding industry experience and knowledge.