Front Desk Receptionist
ERA Key Realty Services
Wilmington, MA US
Posted ago
ERA Key Realty Services
We’re looking for an enthusiastic, professional receptionist to join our team! You’ll play a crucial role as the face and first point of contact for our organization. Other responsibilities include answering phone calls and emails, making travel arrangements, scheduling emails, managing mail and deliveries, and other assignments as needed to ensure efficient business operations. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now!
Responsibilities
  • Plan for company trips and outings and provide itineraries to ensure off-site activities are a success
  • Schedule appointments and ensure the business calendar is accurate and up-to-date
  • Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
  • Keep the front office secure by ensuring all visitors follow the proper sign-in procedures
  • Manage incoming and outgoing mail and handle deliveries

  • Coordinate marketing events and client activities
  • Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
  • Coordinate closing activities for transactions
  • Assist with reporting to the company
  • Manage website, blog sites, and social media
  • Day to day office tasks from agent


Qualifications
  • High school graduate, G.E.D. recipient, or equivalent
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Has previous experience with word processing programs and basic computer skills
  • Displays impeccable interpersonal, time management, organizational, and customer service skills
  • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred

  • Is an effective listener, always willing to take input and direction
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and Internet skills
  • Comfortable and familiar with Social Media platforms such as Facebook, Instagram, etc
  • Has strong rapport with those he/she interacts with
  • Consistently understands the core issues at play, enabling him/her to solve problems at a remarkable pace
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities

Compensation
$15
About ERA Key Realty Services

Over the past 30 years, We have been devoted to providing our sales agents, support staff, and managers with an exceptional work environment. We’ve been recognized by Boston Globe’s “Top Places to Work” competition 5 years in a row. While we’ve grown substantially over the years, we’ve stayed committed to ensuring we know every one of our teammates personally and hold numerous company-wide outings and gatherings throughout the year to ensure that our company culture remains one of the close personal relationships… 


We were founded on the premise of building a franchise system based on the principle of collaboration - the idea that by working together and helping one another, a stronger community of real estate professionals could be built. Each office helps strengthen the communities where they work and practice real estate.

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