Dental Front Desk Manager
Westtown Dental Care
West Chester, PA US
Posted ago
Westtown Dental Care

Dental Front Desk Manager - Insurance Coordinator

Our busy dental practice is looking for an experienced dental front desk manager with a commitment to providing exceptional patient care to support our office team. Our ideal candidate has outstanding customer service skills, and experience in medical or dental office management, treatment coordination, scheduling, charting, and billing. We’re a close-knit office team that likes to have fun and emphasizes teamwork. If this sounds like you, we’d love for you to apply!

We are a private practice.


  • One week of vacation is available after one year of employment. This will build upon the length of your employment.
  • Five major holidays are paid after three months of employment.
  • $100 is paid monthly to go towards your own health insurance premium. (Insurance is not provided through the office.)
  • The additional commission is paid upon the addition of added treatments and dental enhancements.

Compensation is negotiable based on experience. Candidates with previous dental office experience are encouraged to apply!


  • Maintain a clean and welcoming dental front desk area, coordinate vendors and suppliers, and order dental front office and treatment supplies
  • Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures
  • Schedule, cancel, and reschedule patient appointments and make reminder phone calls
  • Calculate fees, coordinate financial agreements, and process payment including cash and credit card transactions
  • File insurance claims forms for completed dental care, determine billing codes, and follow up with dental insurance companies
  • Prepare patient charts and daily schedules for the dentist, hygienists, dental assistants, and dental team members
  • Lead administrative duties such as filing, mailing, and patient file creation as needed

  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Has experience answering telephone calls and troubleshooting stressful situations
  • At least one year of receptionist or administrative assistant, experience, or similar preferred

  • Prior dental office experience preferred
  • A high school diploma or equivalent is required - some college or AADOM recognized designation is helpful
  • Computer proficiency with MS Office, and with Dental Practice Management software like Dentrix is preferred

$18 - $22 hourly DOE + commission
About Westtown Dental Care

Located in West Chester, PA, our dentists and team are dedicated to our customers' smiles and oral health. Our ultimate goal is to help individuals achieve and maintain a healthy, beautiful smile. We will always go the extra mile to help our customers feel at ease in our office and to ensure that treatments are tailored precisely to every individual's oral health needs.

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