Advancement has created an opening for our Front Desk Receptionist position. The successful candidate will be the front-line face and voice of the firm and possess outstanding people skills; has a pleasant “smiling” telephone voice; has excellent time and organizational management, and computer skills; is a master at multi-tasking, and has an outgoing, servant-style, warm and embracing personality.

• Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
• Ensure the security of the building by having visitors follow necessary sign-in protocol
• Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
• Assist with other administrative tasks, such as data entry, copying, filing etc.
• Schedule appointments and ensure the business calendar is accurate and up-to-date

Receptionist’s duties include offering administrative support across the organization. You will welcome clients, guests, vendors and people who visit us. You will also be cross trained and work alongside our Seminole Title Company’s receptionist and provide backup phone support; coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful in this role, you should have a high-energy personality with a natural desire to serve with outstanding customer service. Our Receptionist should be able to quickly and swiftly route all phone calls to the appropriate employee. You should also be able to follow instructions, be upbeat and cheerful as you answer phone calls with a smile. This role also requires someone who can multi-task and has experience with data input and is comfortable with technology.

• Candidate has at least 10 years of experience as a receptionist in a professional office.
• Displays impeccable interpersonal, time management, organizational, and customer service skills
• Must be customer service oriented, with a client/team serving attitude;
• Strong organizational management and people skills with great attention to detail;
• Comfortable with change; team environment; and cross-training;
• Must have intermediate computer experience including MS Outlook, and Word; Excel is a plus;
• Having experience in a law office is a value-add;

We offer a competitive benefits package: Health Insurance, Dental Insurance*, Vision Insurance*, Life Insurance, Paid Time Off, 401(k) with Employer Contributions, Health Savings Account (HSA) with Employer Contributions

Core values:

• Serve the client
• Do the right thing
• Respect
• Open communication
• Empower through education
• Practical, honest advice
• Strive to understand people
• We are forever learners
• Excellent attorneys, great advice
• Clear billing
• Staying within areas of expertise

We are a pet-friendly firm! We offer great pay and competitive benefits. If you are looking for a friendly environment where your work makes a difference and you get to know clients and team members personally, this could be the right environment for you!