Front Desk Receptionist
Reynolds Defense Firm
Portland, OR US
Posted ago
Reynolds Defense Firm

Reynolds Defense Firm is looking for one genuine, authentic person to join our team at our front desk as our Director of First Impressions in our Portland office to help us take great care of our clients - good people who face DUI charges.

As the person answering our phones, our Director of First Impressions is essential - you set the stage for every phone interaction we have! And, this position goes well beyond answering phones - our Director of First Impressions also assists our Marketing, Operations, Legal and Sales Departments in numerous projects that support the work of the firm.

Reynolds Defense Firm isn't the right employer for everyone - for example, if you want to do a half-ass job, or complain about life, or bitch about your co-workers, move on. If you are a victim to life, you see the glass as half empty, or you love to gossip, move on. If you think compassion is weakness, you take things personally, or you excel at figuring out why you can't do something, once again, please move on.

On the other hand, if you recognize yourself in this personality description, you are someone who can absolutely rock here, and we'd love to talk with you!

You are solid – to us, this means you are honest, confident, compassionate, sincere, trustworthy, empathetic, courageous, smart, kind, and genuine.

You have drive - no phoning it in. You are willing to work hard to achieve your goals and you have pride in your work product. You are adaptable and can roll with change. You can also anticipate outcomes, you are proactive, and you strive to improve, both personally and professionally, every day.

You lean forward in life – you have a presence that is self-confident but not egotistical. You are a team player - RDF rises or falls as a firm, not as individuals. You are level-headed, professional, good natured, and you don’t take yourself too seriously. You remain upbeat in difficult times. You are be prepared to pull your own weight at RDF, recognize that sometimes that isn't enough, and pull some more. No drama.

Responsibilities
  • Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
  • Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
  • Handle deliveries and manage incoming and outgoing mail

• Assist the Operations, Marketing, Legal and Sales Departments
• Maintain professional appearance of the front entry, conference room & reception areas

Qualifications
  • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
  • Well-versed in taking telephone calls and handling stressful situations
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Proficient computer skills and knowledge of Microsoft Office
  • High school diploma, G.E.D. or equivalent

• Strong communication skills, both verbal and written
• Ability to remain professional and keep the information confidential
• Ability to embrace daily change
• Have self-confidence that allows for constructive feedback


Compensation
$16 - $20 hourly
About Reynolds Defense Firm

So who are we? Reynolds Defense Firm is a law firm that is unique, dynamic, and pretty awesome. According to the Portland Business Journal, we are one of Oregon’s healthiest employers and one of Oregon's fastest-growing businesses. We believe in what we do - we represent good people facing DUI charges. We also believe in our employees - each of us is here because we care about making a difference in peoples' lives, and to do that, we know we have to take care of ourselves (remember who gets the first airplane oxygen mask?).


We have a great team of attorneys and staff, and together we’ve created a collaborative and drama-free culture that allows us to focus on doing fantastic work for our clients. Our clients are people who need the quality legal services we provide and who also want to use their arrest as an opportunity to make whatever life changes are needed to ensure he or she never ends up in this type of situation again.

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