Front Desk Office Coordinator
RE/MAX Allegiance
Burke, VA US
Posted ago
RE/MAX Allegiance
We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!
Responsibilities
  • Increase productivity by creating record-keeping procedures for customer data filing systems
  • Improve skill sets through employee development programs
  • Coordinate any company parties, necessary appointments, or travel
  • Act as a point of contact for complaints or questions from customers and respond in a timely manner
  • Inform team members regularly about the status of projects and any setbacks or achievements

  • Answering multi-line switchboard
  • Distributing mail/packages/faxes
  • Data entry
  • Scanning checks for deposit into a bank account
  • Review paperwork to ensure contracts are complete
  • Digitally maintain contract files
  • Notify the appropriate party of any missing documents via email, follow up emails may be required
  • Obtain missing paperwork when applicable
  • Run credit reports as requested
  • Maintain office supplies inventory
  • Assist real estate agents with office-related needs
  • Stay up to date on office protocols
  • And other duties as assigned

Qualifications
  • Proficient in basic computer software and can quickly learn to use new programs
  • Shows great interpersonal skills and excellent written communication
  • Associate's degree preferred but not required to apply
  • History of being deadline-driven and extremely organized
  • Customer service, bookkeeping, or administrative experience is preferred

  • 2 years of front desk management and data entry experience
  • Excellent organizational skills and attention to detail are a MUST
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Computer literate with experience in Microsoft applications, i.e. Word, Excel, Outlook, Multi-Browser Support
  • Ability to provide good judgment in order to proactively and independently solve problems and make decisions with minimum supervision
  • Ability to manage multiple tasks and work under pressure to meet deadlines
  • Excellent communication skills, good phone manners, and ability to communicate effectively with staff at all levels
  • Ability to work with confidential information
  • Reliable form of transportation
  • All employees are expected to contribute to a positive work environment, help each other, and suggest ways to improve processes

Compensation
$15 Hourly
About RE/MAX Allegiance

RE/MAX Allegiance is a full-service brokerage specializing in a wide range of specialties including residential sales, commercial sales, leasing and new development projects in the most desirable neighborhoods in Washington, D.C., Northern Virginia, Maryland and Hampton Roads.

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