Front Desk Manager
LA QUINTA ALTOONA
Altoona, IA US
Posted ago
LA QUINTA ALTOONA
We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!
Responsibilities
  • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies
  • Hold responsibility for the front desk budget and order any necessary office supplies
  • Lead operations at the front desk and make sure guests have an exceptional stay
  • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
  • Gather financial information and generate occupancy reports for the general manager
Qualifications
  • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field
  • Have superb communication skills, management skills, and multitasking skills
  • Prior hospitality experience of 1 year is required for this position
  • Bookkeeping skills and experience with MS Office a plus
Compensation
$36,000
About LA QUINTA ALTOONA

This hotel is less than 3 years old and was built with a modern, whimsical design with beautiful guest rooms. It has all the rewards at the end of the day for a job well done. We have a wonderful staff that cares about their work and it shows with each happy guest.

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's  Privacy Policy  and  Terms of Service.