Front Desk Administrative Coordinator
RE/MAX Allegiance
Alexandria, VA US
Posted ago
RE/MAX Allegiance

We are a large real estate brokerage with offices throughout DC, MD, and VA.

Our office located in Alexandria, VA is searching for a diligent office assistant to provide administrative support as a Front Desk Coordinator. This is a full-time position (9 AM - 5 PM Monday - Friday)

You’ll be responsible for responding to calls, questions, and requests in a friendly and timely manner, and implementing office standards. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service.

Responsibilities

  • Answering multi-line switchboard
  • Distributing mail/packages/faxes
  • Notifying clients of incoming faxes/packages/etc
  • Data entry
  • Scanning checks for deposit into bank account
  • Review paperwork to ensure contract/listing are complete
  • Follow-up when needing additional paperwork
  • Notify appropriate party of any missing documents via email, follow up emails may be required
  • Obtain missing signatures when applicable
  • Run credit reports as requested
  • Ensure office is maintained with supplies
  • Other duties as assigned

Qualifications
  • Customer service, bookkeeping, or administrative experience is preferred
  • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
  • Enjoys talking with customers and can communicate through verbal and written channels
  • High school diploma or GED required, some college experience preferred

  • 2 years front desk management and data entry experience
  • Excellent organizational skills and attention to detail are a MUST
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Vision and creativity.
  • Experience utilizing Internet applications
  • Computer literate with experience on Microsoft applications, i.e. Word, Excel, Outlook, Multi-Browser Support
  • Ability to provide good judgment in order to proactively and independently solve problems and make decisions with minimum supervision
  • Ability to manage multiple tasks and work under pressure to meet deadlines
  • Excellent communication skills, good phone manners, and ability to communicate effectively with staff at all levels
  • Ability to work with confidential information
  • Reliable form of transportation
  • All employees are expected to contribute to a positive work environment, help each other, and suggest ways to improve processes

Compensation
$15 hourly
About RE/MAX Allegiance

RE/MAX Allegiance is a full service brokerage specializing in a wide range of specialties including residential sales, commercial sales, leasing and new development projects in the most desirable neighborhoods in Washington, D.C., Northern Virginia, Maryland and Hampton Roads.

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