Sheraton Houston Airport
Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now!
- Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
- Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests
- Perform all restocking and cleaning activities as directed, including opening and closing duties
- Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
- Possess a high school diploma or equivalent certification (GED)
- Outstanding time management and organizational skills
- Excellent communication and interpersonal skills for working with customers and other team members
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Prior food service industry experience is highly desired
About Sheraton Houston Airport
Relax in style at Sheraton North Houston at George Bush Intercontinental Airport, where we offer guests a comfortable and convenient hotel destination at IAH. Whether you're traveling for leisure or planning to attend a business convention in one of our event spaces, you'll find yourself feeling at home in our hotel here in Houston. Our location and complimentary shuttle make it easy for guests to travel from the Houston Airport.