Express Service Advisor
Stephen Wade Auto Center
Saint George, UT US
Posted ago
Stephen Wade Auto Center

FT position in the Service Department. Express Service Advisors assist customers coming in with express service needs (oil changes, tire rotations, etc.). It is a fast-paced, growing environment. The right candidate must have good customer service skills. This is an entry-level position in the service department. This Job offers a Monday to Friday schedule per week with rotating Saturdays. We offer base pay plus bonusses and easy opportunities to get commission pay, a full benefits package, and opportunities to grow in a fun and professional work environment.

Job Type: Full-time

Responsibilities
  • Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians
  • Maintain the service department schedule and slot appointments for vehicle repairs
  • Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
  • Arrange for timely vehicle pick-up at the dealership following the completion of work orders
  • Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
Qualifications
  • Stellar communication, organizational, and interpersonal skills are needed
  • High school diploma or GED is mandatory
  • Exemplary Microsoft Office program and general computer skills are mandatory
  • Prior experience in a service advisor role not required but is highly preferred
  • A valid, state-issued driver’s license and clean driving record is required
Compensation
$12 - $14 hourly
About Stephen Wade Auto Center

Stephen Wade Auto Center serving Southern Utah at the St. George, Hurricane, and Washington areas has helped new car and used car buyers find the perfect vehicles to drive home in. And has serviced those vehicles to keep them performing to the customer's satisfaction. After decades of service to our customers, we have become synonymous with providing a quality selection, excellent prices, and friendly service. We continue to expand our ever-growing automotive service by adding dealerships and have expanded to different areas. We have customers come from all over the United States to enjoy the Stephen Wade Experience. We have a large market reaching from Salt Lake City, Utah, all the way down to Las Vegas, Nevada. We have an entire department that is also dedicated to customers through internet sales. This team provides the same outstanding customer service and professionalism you would expect from us as if you walked through our doors

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