The Executive Assistant is an individual who is willing and able to earn the right to be an Assistant Executive. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

An Executive Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency.

There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.  

• Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
• Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
• Oversee all contracts through closing
• Create and maintain an operations manual that documents all systems and standards
• Coordinate the purchase, installation, and maintenance of all office equipment
• Be the first point of contact in handling customer inquiries or complaints
• Keep the lead agent informed regarding any problems or issues that need to be handled
• Responsible for hiring, training, consulting, and holding accountable all additional administrative team members  

Essential duties and responsibilities

• System development, implementation, and management
• Information management
• Oversight of contracts through closing
• Customer/Vendor relations
• Bookkeeping (A/R and A/P)

Communications/Interactions

• Lead Agent – daily
• Agent Team – daily
• Administrative Team (as appropriate to team structure) – daily
• Buyers/Sellers/Vendors – as appropriate

Knowledge/Skills

• Strong written and verbal communication skills
• Exceptional organizational and project management abilities
• Bookkeeping skills
• Great ability to focus
• Concerned about doing things the right way
• Calm under pressure
• Learning based
• Service-based attitude
• Proven ability to succeed
• High school graduate
• Bachelor’s degree preferred
• Real estate license preferred
• 1–3 years of service and management experience
• 3–5 years of administrative experience  
• Proficient in English AND Spanish

Created as a grand experiment, Keller Williams operates on the premise that if the company focuses all its resources on building its agents’ businesses, the agents in turn will build the company beyond all expectations. With that philosophy, we are reshaping the global industry landscape.