Executive Assistant
Andersen Group Realty
Winchester, MA US
Posted ago
Andersen Group Realty

Andersen Group Realty is looking for a friendly, task-oriented, efficient and ultra-organized Executive Assistant to support Sven Andersen, President and CEO of Andersen Group Realty in downtown Winchester. Reporting directly to Sven, the Executive Assistant will provide executive, administrative, and developmental support to Sven in a one-on-one working relationship. The Executive Assistant will serve as the primary point of contact for internal and external constituencies on all matters pertaining to Sven.

The Executive Assistant must enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. 

Responsibilities
  • Provide concierge level customer service to clients and customers
  • Reduce task lists for agents by managing workflow
  • Enter critical dates for property sales on shared Google Calendar
  • Develop an operations manual that documents all systems and procedures
  • Continue your professional growth by participating in company-provided training sessions
  • Organize and coordinate Sven's daily schedule, including but not limited to: managing his calendar; prioritizing his tasks and duties; scheduling and prepping him for all appointments and meetings
  • Prepare for and travel with Sven to all appointments and meetings (e.g., listing consultations, home tours, broker tours, showings, etc.)
  • Manage Sven's travel arrangements, vacations and personal appointments
  • Manage Sven's email and cell phone: monitor and respond as needed, keep both clear and organized
  • Keep Sven informed on any problems/issues that need to be handled
  • Provide general support to the administrative team and team agents
  • Foster client relationships and attend to their needs in a timely, friendly, helpful fashion; take ownership of handling any issues that arise for them, involving Sven only when necessary
  • Offer and implement new ideas to improve the office
  • Various office tasks, as needed: keep inventory and order supplies; maintain office logs and tracking systems; offer and implement new ideas to improve the office
  • Review and approve business expense reports and statements for accuracy
  • Screen potential candidates for hiring, ensuring Sven is only sitting down with the best of the best
  • Book teaching engagements and travel for Sven and any team members
  • Ensure all tracking systems provide the data Sven and the team need
  • Attend weekly team meetings and contribute to the growth of the office, the team, and yourself!
  • Support and coordinate all new business initiatives and assist as needed in creating and documenting systems around initiatives
  • Coordinate the purchase, installation and maintenance of all technology for Sven
  • Set up and manage a family calendar system for Sven and his family
  • Maintain a positive and uplifting attitude!
  • Assist Sven in personal deals and communication with clients
Qualifications
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Is punctual and consistently on time
  • Proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • A true professional, who supports the entire team in achieving their goals
  • Proven experience as an Executive Assistant or other relevant administrative support experience
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Excellent verbal and communication skills
  • Strong multitasking and time management skills
  • Meticulous attention to detail
  • Ability to meet deadlines and stay calm under pressure in a fast-paced, quickly changing environment
  • Flexible and adaptable to changing schedules and demands
  • Strong interpersonal skills and ability to deliver a high level of customer service to luxury clientele: people-oriented, welcoming, warm, communicative and attentive
  • Tech savvy with strong computer skills, experience with Apple/Mac products a plus
  • A proactive approach to problem solving with strong decision making skills
  • Upbeat, helpful, friendly attitude
  • Conscientious, diligent, proactive and punctual
  • Forward looking thinker, who actively seeks opportunities and proposes solutions
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Compensation
$40,000 - $50,000
About Andersen Group Realty

Andersen Group Realty is a top producing real estate team in the Greater Boston area. Based out of Winchester and consistently ranked as a top team in New England and Massachusetts, our "Concierge-level" service ensures our clients receive the highest level of attention, care and integrity through the buying or selling experience. We proudly provide our employees with the tools, training systems, models, mentorship and growth opportunities to support their career success.

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