This Executive Assistant is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key leader in the Expansion Hub, the Executive Assistant increases the ability of the Hub to process transactions, freeing the Expansion Partners to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a drive to use systems as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is more important for this person than one specific process. 

The Executive Assistant is deeply committed to supporting the growth of the Expansion Agent and Expansion Director in achieving greater and greater levels of success, growing his/her own skills, and developing into a supportive leader within the organization. As the success of the business grows, this individual will be responsible for hiring, training, and leading additional department members to ensure all administrative tasks of the lead agent’s business continues to be completed to high standards with maximum efficiency.

The ideal candidate will possess a background in Real Estate; however, this is not a requirement. Candidate should have a proven track record of creating and implementing systems and procedures in an office atmosphere and will pay special attention to detail. This person will have a strong sense of urgency and must enjoy “to-do lists”. They will be an “outside the box” thinker, a problem solver, and will work well in both a team setting and independently. The right candidate will be persistent in following up with third parties to the Real Estate transaction to keep us within our contract deadlines.

An Executive Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills, and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency. 

• Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
• Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
• Oversee all contracts through closing 
• Create and maintain an operations manual that documents all systems and standards
• Coordinate the purchase, installation, and maintenance of all office equipment
• Be the first point of contact in handling customer inquiries or complaints
• Keep the lead agent informed regarding any problems or issues that need to be handled
• Responsible for hiring, training, consulting, and holding accountable all additional administrative team members

• Strong written and verbal communication skills
• Exceptional organizational and project management abilities
• Bookkeeping skills
• Great ability to focus
• Concerned about doing things the right way
• Calm under pressure
• Learning based 
• Service-based attitude 
• Proven ability to succeed
• High school graduate
• Real estate license (not mandatory)
• Bookkeeping experience
• 1-3 years of service and management experience 
• 3-5 years of administrative experience, preferably in the Real Estate Industry

The mission of our company is to provide the premier customer service experience for each person we work with. The knowledge we’ve gained through years of working in the local market empowers us to provide our clients with the advice they need to make informed decisions.