Executive Assistant
WLREA - KWPE
Burlingame, CA US
Posted ago
WLREA - KWPE

The Executive Assistant will support the Vice President of Sales in every aspect of processing real estate files. We are looking for a candidate who is extremely detail oriented with a passion for perfectionism. Great verbal and written communication skills are a must. This position supports a fast-paced, highly collaborative group.

Responsibilities

  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Coordinate marketing events and client activities
  • Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
  • Manage website, blog sites and social media
  • Act as a liaison between clients and Agents
  • Participate in company-provided training sessions
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Create and maintain an operations manual that documents all systems and standards
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Keep Agent informed about challenges and issues that need to be handled
  • Provide concierge level customer service to clients and customers
  • Work with all preferred vendors, including professional photographers, contractors, etc.
  • Enter critical dates for property sales on shared Google Calendar
  • Shall send out weekly reminders of upcoming critical dates via email
  • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
  • Coordinate seller listing sign installation and removal at the appropriate times
  • Schedule photographers for all seller listings
  • Continue to take day to day office tasks away from Agent, organizing workflow and reducing inefficiencies

Qualifications

  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
  • A true professional, who supports the entire team in achieving their goals

Compensation
$16 - $31 hourly
About WLREA - KWPE

In 2019, Our Mission is to help 200 families build wealth through real estate, launch a property management arm with 50 doors under management and launch a transaction management arm with 300 contracts managed.

Achievements:

  • 2016 - KWPE Cultural Ambassador
  • 2016-2019 KWPE Agent Leadership Council Member
  • 2017 82 Families helped for $71,000,000 in sales volume
  • 2017 Realtor 30 under 30 finalist
  • 2017 Rookie of the Year Awardee (team member)
  • 2018 126 Families helped for $114,000,000 in sales volume
  • 2018 Gary Keller Mastermind Member
  • 2018-2019 KWPE Productivity Coach
  • 2018 #1 Buyer Representations in San Mateo County (Brokermetrics)
  • 2018 #1 Representations and Volume in South San Francisco (Brokermetrics)
  • 2018 #3 Total Buyer and Seller Representations in San Mateo County (Brokermetrics)

01904259 & 01906450

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