Executive Administrator
CL Residential at Keller Williams Realty
McLean, VA US
Posted ago
CL Residential at Keller Williams Realty

Team Member Role: Executive Administrator

Location: Tysons Corner, Virginia

The Executive Administrator is a growth-minded individual. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Administrator is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

An Executive Administrator is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and growing his/her own skills, and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency.

$44,000 - $64,000 - Consumerate with Experience + Quarterly Bonus Potential for team hitting quarterly goals

Responsibilities

Team Member Role:

These are the standards a well-above-average performer will maintain or exceed:

  • Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
  • Oversee all contracts through closing
  • Create and maintain an operations manual that documents all systems and standards
  • Coordinate the purchase, installation, and maintenance of all office equipment
  • Be the first point of contact in handling customer inquiries or complaints
  • Keep the lead agent informed regarding any problems or issues that need to be handled
  • Responsible for hiring, training, consulting, and holding accountable all additional administrative team members
  • Deliver concierge-level customer service to sellers and buyers.
  • Participate in training sessions and implement learnings to improve skills with the operations of the business
  • Organize community outreach events to improve our standing and brand awareness in the local area
  • Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand
  • Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure team goals are being met

Essential duties and responsibilities

  • System development, implementation, and management
  • Information management
  • Oversight of contracts through closing
  • Customer/Vendor relations
  • Social Media Management

Communications/Interactions

  • Lead Agent – daily
  • Agent Team – daily
  • Administrative Team - daily
  • Buyers/Sellers/Vendors – as appropriate

Management Responsibilities     

  • All administrative team members
  • Vendors

Qualifications

Knowledge/Skills

  • Strong written and verbal communication skills
  • Exceptional organizational and project management abilities
  • Great ability to focus
  • Concerned about doing things the right way
  • Calm under pressure
  • Learning-based
  • Service-based attitude
  • Proven ability to succeed
  • High school graduate
  • Bachelor’s degree preferred
  • Real estate license preferred or willing to get licensed within 90 days of the start date
  • 1–3 years of service and management experience
  • 3–5 years of administrative experience

Compensation
$44,000 - $64,000
About CL Residential at Keller Williams Realty

Who we are:

CL Residential’s heartbeat is to help others create wealth through Real Estate. The team’s mission is to provide a five-star customer service experience for every home seller, home buyer, and investor we work with. The team is training-based and always working to improve on the knowledge we have gained through years of working in the local market. This empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it is selling a home, searching for a home, or negotiating a contract, each member of the

CL Residential team members are experienced real estate professionals who apply their expert skills to each step of the process to help each client achieve an outstanding result. CL Residential is a team powered by Keller Williams Realty.

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