As an evening guest services manager for the Saratoga Arms Hotel, you’ll create a memorable vacation experience for guests visiting Saratoga Springs. Your goal will be to provide exceptional service for both our in-house guests and potential future guests that engage with the hotel on the phone, via text or through our website chatbox. Your success will help the Saratoga Arms Hotel position itself as the premier luxury hotel in Saratoga Springs.
We ask a lot of our employees and we give a lot in return. In addition to our competitive starting wage, commission incentives and longevity pay we offer additional perks including:
Flexibility: weekend and holiday schedules are expected, but flexible. Enjoy Christmas Eve and Christmas Day off each year.
Stay Benefits: discounts for employee’s friends/family to stay throughout the year. Annual complimentary stay for employee and one guest.
Referral Bonuses: incentive pay to help us build our guest-focused team.
Development Opportunities/Tuition Reimbursement: expand your skillset.
For candidates that have an innate desire to serve others but may not have applicable experience, please apply. Please keep the following in mind as you submit your application:
The Saratoga Arms Hotel is a luxury boutique hotel that gives guests a quiet, relaxing, and restorative vacation experience. We make sure our guests have an excellent stay in Saratoga Springs, providing sumptuous rooms, high-end amenities, friendly service, and a farm-to-table food experience for breakfast and evening cocktails. We spoil our guests with unparalleled advice about and access to all that Saratoga Springs has to offer: fabulous restaurants, historic sites, performing arts venues, and the famed Saratoga Race Course. As we serve more and more guests heading into our summer season, we need someone to help us manage all hotel operations in the evening.