Dual Front Office Manager
Dallas, TX US
Posted ago

NewcrestImage is hiring a Dual Front Office Manager for our amazing AC Hotel and Residence Inn by Marriott Dallas Downtown.

NewcrestImage is a premier company in the hospitality space that designs, builds and operates state-of-the-art hotels for the most renowned brands in the industry. We are a trendsetting company that is acutely focused on culture and that strives to “genuinely care for people so their lives are enriched.” We are currently looking for a Front Office Manager that will be responsible for maximizing revenue opportunities.  In terms of key responsibilities, first and foremost and just like every other position within our company, this role will advance NewcrestImage’s core values of People come First, Communication is Knowledge, Giving is Fun, Experiences are Memorable and Response-Ability is Ours. While this position will be strategic, the ideal candidate must be able and willing to be “hands-on.” In addition.

Community Involvement:

  • Ensure good standing in the community by developing and maintaining relationships with other hotels, local schools, local government and other community and civic organizations when possible.


  • Guest Service: Work closely with the Front Office and Housekeeping teams to ensure the hotel meets or exceeds NewcrestImage and Brand Standards for Guest Satisfaction.


  • Leading: Motivate, coach, and train team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition.

Work Ethic:

  • Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures.

NewcrestImage is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.


  • Directly supervise all front office personnel and ensure proper completion of all front office duties
  • Direct and coordinate the activities of the front desk, reservations, guest services and telephone areas
  • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area
  • Act as Manager on Duty (MOD) when scheduled as such by the General Manager or Assistant General Manager



  • High School degree
  • Ability to communicate effectively both verbally and in writing
  • Must possess a valid driver's license


  • Willing to take responsibility and accountability for the team
  • Well-groomed and professional in appearance
  • Willing to work on weekends and holidays if required
  • Effective communication skills

$45,000 - $60,000
About NewcrestImage

Check us out at NewcrestImage.com/career/

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