Dispensary Sales Floor Manager
From The Earth
Long Beach, CA US
Posted ago
From The Earth

From The Earth is expanding to Long Beach, CA, and we're excited to hire a team of enthusiastic, customer-service oriented, experienced receptionists who are passionate about cannabis. We hire outgoing, motivated, detail-oriented, organized, customer-focused problem solvers who have great communication skills and thrive in fast-paced environments.

Responsibilities
  • Supervise all activities that take place on the retail sales floor
  • Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues
  • Open and close the store and facilitate seamless shift turnovers
  • Coach and inspire employees to grow with the company
  • Ensure that all customers are being treated with the highest level of customer service
  • Perform cash drops and assist the General Manager with any cash management duties
  • Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
  • Maintain positive customer relationships to establish loyal customer base
  • Maintain and routinely update knowledge of new product inventory and cannabis industry as a whole
  • Process customers' payments using the dispensary's Point of Sale (POS) system.
  • Ensure that the dispensary is clean and well-organized at all times.
  • Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment
  • Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures



Qualifications

This role requires:

  • MUST be able to pass a background check
  • MUST be 21 years of age or older
  • Ownership mindset – self-starters who know how to figure things out and know when to ask for help
  • Strong interpersonal skills to be able to effectively handle a wide array of customers
  • Professionalism and the ability to communicate effectively with customers, upper management and vendors
  • High school diploma; associates degree preferred; Bachelor’s Degree even better!
  • Desire to learn about cannabis
  • Strong attention to detail
  • Professional, tidy appearance and good personal hygiene
  • Ability to consistently work week days; flexibility to sometimes work nights, holidays and weekends

The Ideal Candidate Has:

  • Strong cash handling skills
  • Proven work experience as a sales representative
  • Highly motivated and target driven with a proven track record in sales
  • A driven, self-motivated, entrepreneurial mindset
  • Exceptional attention to detail, well-organized and reliable
  • An aspirational attitude with a fun and positive personality while still being professional and eager to succeed
  • Welcomes change and adjusts quickly to accommodate the business’s needs
Compensation
$16 - $18 hourly
About From The Earth

From The Earth is a fully licensed vertically integrated cannabis company built with our community in mind. Our company is built upon three cornerstones that create the foundation for all that we do. We are here to help others learn about cannabis, live with the benefits, and grow as an individual.

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