Dispatcher
Catch All Business Solutions
Marshfield, WI US
Posted ago
Catch All Business Solutions

The Dispatcher works with the Administrative Assistant to coordinate and schedule transportation needs for the company. The Dispatcher understands that efficiency is essential to operational success and strives to make each scheduled trip as productive as possible. Additionally, this position is responsible for the timing and coordination of materials as they are received and shipped.

Responsibilities

  • Act as a point-of-contact for customers, vendors, and transportation personnel
  • Maintain a high level of customer and vendor service
  • Provide customer and vendor scheduling and support through phone and email
  • Schedule transportation resources to ensure maximum efficiency, and continuously monitor transportation efficiency
  • Prioritize and manage emergent issues as they arise
  • Maintain communication with Operations Manager
  • Schedule resources according to workflow and production requirements
  • Facilitate shipping and receiving of materials
  • Have a strong understanding and knowledge of transportation personnel destinations
  • Establish strong working relationships with transportation personnel, vendors, and customer
  • Attend functions and events that promote the firm with clients, potential clients, and peers
  • Maintain contact with clients throughout the year and possess a thorough knowledge of the client and significant facets of the client’s business

Qualifications

  • Education and Experience – High school diploma or GED and two (2) years of dispatch/coordination experience or five (5) years of relevant experience
  • Team Building – Able to work effectively with others
  • Confidentiality – Has the ability to maintain confidentiality regarding client and/or employee matters
  • Industry Knowledge – Able to communicate effectively with customers, vendors, and coworkers across multiple media, including phone, email, radio, etc. to provide excellent work and customer service environment

Compensation
$16-$22 Hourly
About Catch All Business Solutions

Catch All Business Solutions is a talent strategy and human resources consulting firm based in Wausau, WI. We assist companies in all things involving their people, including the recruitment of quality candidates.

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