Dispatcher
Sugar Creek
Bloomington, CA US
Posted ago
Sugar Creek

We are looking for a talented Dispatcher to join our team. We are expanding and have an opportunity for you to join our growing time. We hire passionate outgoing, motivated, goal-oriented, organized, customer-focused problem solvers who have great communication skills and a desire to earn more in a highly competitive, fast-paced environment.

There are two positions:

  • One will be from 7:00 am - 4:00 PM Monday through Friday
  • Two will be from 10:00 PM - 7:00 am Sunday night through Friday Morning

Responsibilities

The Dispatcher responsibilities include, but are not limited to:

  • Identify, review and approve routes for drivers
  • Provide proper communication and direction to drivers as to their daily job and workload, including the start time
  • Monitor metrics (KPI’s) to maximize productivity
  • Review and adjust the routing of pick-ups/deliveries for minimum miles and expenses
  • Assign or preplan order pick up or delivery in the system
  • Ensure that Drivers are properly trained on ELD devices and technology to maximize utilization and efficiency
  • Resolution of any PU/delivery problems while the driver is a the customer
  • Monitor pick-up appointments and coordinate with drivers
  • Ensure on-time delivery appointments as scheduled
  • Create manual orders into the system, as needed
  • Maintain proper equipment control, including tractor assignment, trailer assignment, and equipment updating to our computer program
  • Ensure the success of the operation

Qualifications

  • Prior experience in the role of Dispatcher
  • Flexibility to Dispatch for all drivers Operations as needed
  • Ability to actively and effectively act as a dispatch team member in a professional manner and in the spirit of TEAM success
  • Ability to work under pressure and meet deadlines
  • Ability to maintain good working relationships with co-workers and management
  • Ability to communicate both orally and in writing with a wide range of people
  • Bi-lingual English/Spanish is highly preferred

Compensation
$18 - $25 hourly
About Sugar Creek

Sugar Creek Transportation is based out of Southern California and has been serving the transportation industry since 2014, however, the journey to its inception began long before.

Today, Sugar Creek Transportation has grown into a thriving culture focusing on three simple concepts:

  • Exemplary Client-Focused Service
  • A Positive Driver and Owner-Operator Culture
  • Commitment to ensuring our customer's transportation needs are on-time and on-budget, every time

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