Director of Operations - Real Estate
The Jimmy Welch Team
Louisville, KY US
Posted ago
The Jimmy Welch Team

We are searching for an experienced director of real estate operations to organize and manage our real estate team’s day-to-day operations and oversee client services. You will manage the company’s procedures and guide its agents and administrative staff to ensure it is well-coordinated and productive. You will collaborate with Keller Williams leadership and staff to ensure that operations are running smoothly and all budget goals are met. Our ideal candidate has previous experience managing a team, preferably in real estate management. If this sounds like you, please apply today!


  • Create and implement methods to guarantee that buyers/sellers have a great experience that exceeds guest satisfaction expectations
  • Collaborate with Keller Williams leadership and staff to ensure that operations are running smoothly and the team adheres to KW policies and the real estate code of ethics
  • Maintain complete knowledge of the real estate industry, including market trends, legal compliance, negotiation skills, sales skills training, CRM database management, lead generation, and profitability strategies
  • Conduct revenue management audits for all department budgets, including payroll, expenses, commission splits, bonuses, cash flow, database/lead generation expenditures, and present reports to team owner
  • Conduct weekly team meetings, with a focus on training and new methods to enhance team performance, productivity, and client satisfaction
  • Conduct accountability meetings with each agent to check on their well-being, productivity, goal-setting, and following up of leads
  • Continue to recruit, interview, hire and train talented agents to ensure the growth of the team
  • Manage, coach, and lead agents and administrative staff on daily business
  • Be available and accessible to agents and administrative staff
  • Ensure marketing to database through social media, client events, branding, and signage


  • Bachelor’s degree or equivalent experience in a related field
  • Proven track record of managing a team in a management role
  • Excellent leadership skills, analytical skills, and communication skills
  • Proficient computer skills to include Quickbooks and knowledge of lead generation and CRM software

$100,000 - $250,000 yearly
About The Jimmy Welch Team

The Jimmy Welch Team is a highly successful real estate team with a strong desire to produce and provide solutions to new or existing homeowners. We are extremely focused and driven, and have a fun and energetic team environment. The Jimmy Welch Team has been the #1 performing team at Keller Williams Louisville the past two years. We are currently ranked in the top 10 for sales teams in the Ohio Valley Region (KY, OH, IN). We are a growing team not just focused on our own production, but on our team production and how we can help each team member be successful. We pride ourselves in providing the highest level of customer service for our clients at all times. 

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