Director of Operations / Real Estate
Your Realty Leverage
Austin, TX
Posted ago
Your Realty Leverage

The mission of our Team is to provide the exceptional customer service experience for each home seller and home buyer we work with. Knowledge and proven track record we’ve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of our team is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

We are Customer and Employee Centric, believe in pouring to our team’s growth and opportunity to reach higher levels of talent and help our team accomplish their own individual personal and career goals. Our goal is to be the top S. Austin most diverse and talented real estate team of choice. Expanding to cities within 30-45 minutes from our HUB within the next 48 months to create opportunity and growth to our team. As well as provide  top notch customer service experience.

The Director of Operations is a key Empire Protector for the growing expansion empire. This Director is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key leader in the Expansion Hub, the Director of Operations increases the ability of the Hub to process transactions, freeing the Expansion Partners to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a drive to use systems as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is more important for this person than using one specific process.

The Director of Operations is deeply committed to supporting the growth of the Expansion Agent and Expansion Director in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the organization. As the success of the business grows, this individual will be responsible for hiring, training, and leading additional department members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency.

Responsibilities

  • Build, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
  • Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.
  • Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports.
  • Oversees all contracts through closing.
  • Creates and maintain an operations manual that documents all systems and standards.
  • Coordinates the purchase, installation, and maintenance of all office equipment.
  • Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members.
  • System development, implementation, documentation, and management.
  • Information management.
  • Oversight of contracts through closing.
  • Customer/Vendor relations.
  • Bookkeeping. (A/R and A/P)
  • Leading administrative department members. (as appropriate to organizational structure)

Qualifications
  • High school graduate or GED
  • Bachelor’s degree in business management is a plus
  • Real estate license preferred
  • 1–3 years of service and management experience proven record to successfully lead a team of 5+ members is a requirement
  • 3–5 years of administrative experience, preferably in real estate or Sales (or can start as an Executive Assistant within the team to move to this position in 6-12 months) 
  • To gain knowledge of Real Estate and the current Operations of the team
  • Call Center is a plus or Supervisor/Management experience
  • Compensation is based on experience
About Your Realty Leverage

We are the experts in Leverage. We assist in recruiting, training, coaching and consulting assistants, transaction managers, office managers and individuals offering support on various levels. We help set and accomplish goals, provide accountability and improve productivity.


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