This role is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key leader, the Director of Operations increases the ability of the team to process transactions, freeing the Agents to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a drive to use systems as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is more important for this person than using one specific process. 

The Director of Operations is deeply committed to supporting the growth of the business in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the organization. As the success of the business grows, this individual will be responsible for hiring, training, and leading additional department members to ensure all administrative tasks of the business continue to be completed to high standards with maximum efficiency. 

• Build, implement, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
• Assists as needed in documenting the systems of other departments including customer service, buyer, seller, lead generation, tracking, and expansion systems. 
• Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports.
• Oversees all contracts through closing.
• Creates and maintains an operations manual that documents all systems and standards.
• Coordinates the purchase, installation, and maintenance of all office equipment.
• Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members.

• High school graduate
• Bachelor’s degree preferred
• Real Estate license preferred
• 1–3 years of service and management experience 
• 3–5 years of administrative experience, preferably in real estate

We are a fast-growing Real Estate Office of traditional as well as tech-enabled agents.