Director of Operations
Osborne Homes
Remote
Posted ago
Osborne Homes

Do you want the opportunity to bring your experience and talent to a company with a tremendous vision for growth that will let you build a department and team from the ground up? We seek an enterprising and visionary leader who will own the entire operations strategy and execution. You will oversee all activity from the time we execute a purchase contract with a seller to the time we disposition the asset meaning you will own all customer service, escrow, real estate, construction and field operations operations of the company.

You will report directly to the COO and will be pushed harder than you have ever been before. You will be expected to move faster, do more, and think bigger than ever before. Be warned.

This is going to be fun for the right individual.

RELOCATION TO SOUTHERN CALIFORNIA PREFERRED!

Responsibilities

  • Exhibit and uphold Osborne Homes' core values of open-mindedness, urgency, accountability, transparency, and innovation at all times.
  • Own the mission of delivering a world-class customer experience that supports the best home buying experience in the nation.
  • Oversee all day to day investment operations of the company by leading managers in the areas of customer service, escrow, construction and real estate operations.
  • Develop, refine and document business processes for all operations
  • Develop scorecards and KPI’s for each manager and position and ensure they are reported and met weekly.
  • Attract, recruit and hire A-Players
  • Oversee vendor and partner relationships

Qualifications

  • Experience building an operations team that delivers a world-class customer experience
  • Experienced tripling the size of an operations team
  • Successfully managed at least 4 direct managerial level direct reports with at least 20 indirect reports
  • Lead, Manage and Hold Accountable
  • Residential Real Estate, Construction, Customer service and field operations experience required.
  • Highly systems and process driven
  • Highly proficient with Excel, Google Docs, CRM

Compensation
$150,000-$180,000 + Bonus
About Osborne Homes

Osborne Homes was founded in 2007 with its first office in Fresno. As real estate investors, we have extensive experience in professionally assessing a property’s value in any given market. Our highly qualified team is dedicated to helping homeowners sell their property for cash, fairly and quickly. We have purchased, rehabbed, and sold over 2,500 properties in California. Our main office is now in Orange County (Newport Beach, CA).

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