Director of Operations
Mynor & Associates
Bethesda, MD US
Posted ago
Mynor & Associates

**Applicants MUST have a minimum of 6-months of real estate experience. No exceptions.**

Our ideal Operations Marketing Manager is an individual who is willing and able to earn the right to be a leader. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Operations Marketing Manager is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

An Operations Marketing Manager on our team is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills, and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency. 


What will you do?

These are the standards a well-above-average performer will maintain or exceed: 

  • Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
  • Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
  • Oversee all contracts through closing 
  • Create and maintain an operations manual that documents all systems and standards
  • Coordinate the purchase, installation, and maintenance of all office equipment
  • Be the first point of contact in handling customer inquiries or complaints
  • Keep the lead agent informed regarding any problems or issues that need to be handled
  • Responsible for hiring, training, consulting, and holding accountable all additional administrative team members



  • Strong written and verbal communication skills
  • Exceptional organizational and project management abilities
  • Bookkeeping skills
  • Great ability to focus
  • Concerned about doing things the right way
  • Calm under pressure
  • Learning-based 
  • Service-based attitude 
  • Proven ability to succeed
  • High school graduate
  • Bachelor’s degree preferred
  • Real estate license preferred
  • 1 – 3 years of service and management experience 
  • 3 – 5 years of administrative experience

$50,000 - $60,000 yearly
About Mynor & Associates

Mynor and Associates are ranked among the top 1% of Realtors nationwide, and we pride ourselves on our individual relationships with clients. Our team's main objective is to exceed our clients' expectations by providing a full-service, stress-free, and financially rewarding experience that results in smiles on everyone's faces.

In the last year, our team was recognized by:

  • Washingtonian Magazine’s BEST of Washingtonian 2020 Platinum Status as a Top-Producing Real Estate Team
  • Top 100 Teams by Real Trends, America's Best Real Estate Professionals in the state of MD
  • #64 out of the Top 250 Latino Real Estate Agents in the entire country by The National Association of Hispanic Real Estate Professionals

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