The ideal Director of Finance and Operations for Keller Williams Living Real Estate Brokerage is an individual that ideally has moderate levels of assertiveness, sociability, and adaptability. You can explain your ideas to others using facts and figures rather than emotions and feelings. You are not likely to be called a risk-taker at work and are thorough and cautious in your actions/decisions while understanding the urgency around moving the business forward. Others would say you have a high level of objectivity and impartiality in your actions and decision-making.
You must have the ability to work with numbers and technical information, have strong attention to detail, be cooperative, and work “by the book.” If you have a background in accounting, finance, bookkeeping, or similar you may be a fit for this position. Daily, weekly, and monthly numbers tracking, reporting, and forecasting is a large part of this role, and being able to speak intelligently to the finances of the office is incredibly important. You must be a confident decision-maker who can involve others as needed, be self-sufficient and self-accountable, and be able to manage your daily activities without a ton of oversight.
Those who know you best would say you get along well with others and want to be a help to others but do not allow socializing to get in the way of meeting your goals. You must establish and nurture business relationships with current and future associates/Agents in the office and must also be comfortable navigating and leading associates through people challenges that may arise. As the Director of Finance & Operations, you must understand that to run effectively and efficiently, the office must tend to its agent’s needs in such a way that they are receiving an extraordinary level of customer service and care as the Agent is your “client” and client care matters above all else. Occasionally you may assist agents and associates with duties that are not specifically defined.
You will be involved with administrative team members, agents/associates, and leadership team members parties on a daily basis, and will be tasked with supporting the operations staff and agents. You should be able to use consultation-based communication with the Agents and associates in the office and remain focused on building rapport to help promote retention within the office.
What will you get?
Keller Williams Living, located in Solon, OH was established in 2009 and took on experienced and eager new ownership and leadership in 2020. Since the Market Center opened there has been a 71% growth in agent count with more than 140 licensed Realtors to serve our clients.
We are a passionate real estate company built on training, coaching, integrity, customer service, and life-changing results. We focus on bettering the lives of our clients and creating lives worth living and businesses worth owning for everyone in our Market Center - all while having FUN!
Keller Williams Living is an independently owned and operated franchisee of Keller Williams Realty, Inc., the world's largest real estate franchise with more than 975 offices and 160,000 associates across the globe. Keller Williams is #1 in units sold, sales volume, and agent count in the United States!