Director of Agent Services and Administration
Remax edge
Brooklyn, NY
Posted ago
Remax edge

The Director of Administration and Finance entails the following:

Billing tasks

  • Handle all bill payments and accounts payable/receivable operations
  • Order supplies
  • Calendar management
  • Events
  • Birthdays/anniversaries
  • Team directory
  • Office environment
  • Ensure all offices are running smooth and all expectations are being followed and met
  • Ensure that all systems are operating and being used correct – DOS, ADT, Printer, etc.
  • Update Agent board
  • Team meeting slides
  • Garbage/trash removal

Agent tasks

  • On-boarding - Ensure all agents are being on-boarded correctly according to plan and all new hire paperwork is properly filled out
  • Orientation
  • Removals
  • Ensure all employees are performing at a high level and being coached accordingly
  • Compliance/paperwork/agent files
  • Billing agents
  • Handles incoming commissions and check distribution

Reporting/Management tasks

  • MLS tasks
  • Review agent appointments and sales statistics, and work with the Director of Sales to coach up any agents falling behind
  • Discussions with the Broker Owner to review company statistics and action plans
  • Listings, written, taken, in contract updates (work with Director of Transactions & Virtual Operations on sending a weekly contract report)
  • Oversee the marketing feedback and works with the Broker Owner to devise strategies to build the brand
  • Oversee the Director of Transactions and Virtual Operations in making sure our online presence is up to date and syncing on all appropriate websites
  • Classes/workshops - run certain workshops on the rotating schedule and oversee that the workshop program is running efficiently
  • Recruitment email campaign with Director of Agent Concierge and Marketing


  • Billing Tasks
  • Agent Tasks
  • Reporting / Management Tasks


  • Organized and able to organize others as well
  • Must be able to maintain confidential information
  • Problem solving ability
  • A true professional, who supports the entire team in achieving their goals
  • Reliable and dependable
  • Previous experience in a supportive administrative role

$12 per hour
About Remax edge

RE/MAX Edge is an independently owned and operated franchise operating within the vast RE/MAX network of independent RE/MAX franchises.

In business for 19 years, with a team founded in 2013, Broker Michael Napolitano has attracted some of the top real estate sales agents, contributing to the team’s top ranking over the last five years.

Our office is aligned with one of the most iconic brands in the real estate industry. We take tremendous pride with aligning our agents with the support they need to capitalize on every opportunity. From personalized training programs to quality lead generation, we are powered by state of the art technology that continues to drive our success. Our staff is dedicated to sales support, marketing, administration, technology and management.

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