Digital Marketing Customer Service Associate
V Marketing for Real Estate
Omaha, NE US
Posted ago
V Marketing for Real Estate

Vyral Marketing is hiring a part-time, digital marketing apprentice.

As an apprentice, you ll participate in our Marketing School and nbsp;Communication School.

Marketing School  is a 3 hour a week commitment. You'll learn everything you need to know to do marketing for businesses.

  • Module 1: Facebook/YouTube/Banner Advertising 2-Step Marketing Funnel 
  • Module  2: nbsp;Pre/During/Post Live Webinar Optimization and Promotion
  • Module 3: How to Generate Leads from an Event or Conference
  • Module 4: Blog, Email, and Social Media Promotion for Story-Based Content
  • Module 5: Customer Video Interview and Promotion System
  • Module 6: How to Professionally Live Stream an Event

Communication School is 20 hours a week (4 hours a day M-F) where you're on the phones calling our client's customers as their executive assistant on their behalf to ask for feedback and referrals. This will build your confidence in talking to paying clients when a lot of money is on the line. You'll become a better listener and communicator as you build your confidence on the phone talking to people.

We help our clients make educational videos to stay in better touch with all their contacts. Our marketing software tells us who in our clients’ contact list engages with their videos. 

You’ll reach out to these warm contacts in our clients’ existing contact database — on their behalf as an executive assistant — with a helpful message our client approves. You’ll likely thank them for subscribing, invite them to a client event, ask for feedback on the client’s service, and/or ask if they know anyone who may want to hire our client. 

You’ll work part time (20-25 hours a week) with predictable shifts. Your reach-outs will include a comfortable combination of phone calls and personal emails. 

This is an entry-level position. No experience is necessary. We are looking for a friendly, helpful, and personable individual who enjoys talking to people. This is not a sales role. There is zero selling — experience in sales is NOT preferred. You’ll work in a comfortable office environment at a digital marketing agency and get your foot in the door for a marketing role. We’ll train you on everything you need to know to succeed. 

Your next step, once you improve your communication skills, would be to apply for a role as a Marketing Consultant — at which point you will work directly with our clients to help them get more customers using video, email, social media, and more. 

Please apply and you’ll hear back from us within one business day. We look forward to meeting you!

Responsibilities
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Identify common customer issues and bring them to the attention of the team
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Use our CRM to regularly follow-up with customers to ensure our agents have up-to-date information to move efficiently through the sales process
  • Use our CRM to ensure our team has up-to-date information to work efficiently
  • Practice and become adept at using scripts to overcome objections and provide the team value proposition to customers so that they can identify our company’s values and integrity
  • An active listener that offers empathy and encouragement to buyers and sellers to ensure mutual trust between our team and our clients
  • Making outbound calls, communicating via email, and overseeing and managing the sales pipeline are primary responsibilities to ensure the buying/selling needs of our customers are met, while increasing our client base
Qualifications
  • Display strong communication skills, active listening skills, and personal skills
  • Must have graduated high school, received a G.E.D. or equivalent
  • Previous work in a customer-facing position
Compensation
$9
About V Marketing for Real Estate

We are an Inc. 5000 awarded advertising agency for professional services with offices in San Diego, CA and Omaha, NE. 

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