• Follow the correct sign-in procedures for visitors to keep our building secure
• Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
• Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions
• Plan for company trips and outings and provide itineraries to ensure off-site activities are a success
• Assure incoming and outgoing mail is managed appropriately and handle deliveries

• Maintain a clean and welcoming dental front desk area, coordinate vendors and suppliers, and order dental front office and treatment supplies
• Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures
• Schedule, cancel, and reschedule patient appointments and make reminder phone calls
• Calculate fees, coordinate financial agreements, and process payment including cash and credit card transactions
• File insurance claims forms for completed dental care, determine billing codes, and follow up with dental insurance companies
• Prepare patient charts and daily schedules for the dentist, hygienists, dental assistants, and dental team members
• Lead administrative duties such as filing, mailing, and patient file creation as needed

• 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
• Has experience answering telephone calls and troubleshooting stressful situations
• Exhibits working knowledge of Microsoft Office and basic computer skills
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• High school graduate, G.E.D. recipient, or equivalent

• Prior dental office experience preferred
• A high school diploma or equivalent is required - some college or AADOM recognized designation is helpful
• Computer proficiency with MS Office, and with Dental Practice Management software like Dentrix is preferred

Located in West Chester, PA, our dentists and team are dedicated to our customers' smiles and oral health. Our ultimate goal is to help individuals achieve and maintain a healthy, beautiful smile. We will always go the extra mile to help our customers feel at ease in our office and to ensure that treatments are tailored precisely to every individual's oral health needs.