Dental Front Desk Manager
Crestview Endodontics
Edgewood, KY US
Posted ago
Crestview Endodontics

Thank you for checking out my listing!

My name is Will Yoder and I have an Endodontics office opening in early July 2021. I'm looking for a front office manager eager to start and grow with us. You will love this job if you (A) Love taking care of people and helping them get out of pain (B) Like repeatable systems that you can perfect on a daily basis (C) Thrive in a fast-paced and fun work environment. (D) Are highly self-motivated, taking the initiative to make sure things get done. 

 It is very critical that you are (1) EXTREMELY reliable, (2) proactive, (3) organized (4) have a positive/no-excuse attitude (5) A team player.

This will be a full-time position beginning in July 2021. Oh, and did I mention that you get a four-day workweek, health insurance, bonuses, one week paid vacation year (to start) and one week paid sick/personal leave.  


What will you be doing?

  • Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures.
  • Taking phone calls and scheduling patients 
  • Managing the daily schedule for the office, including rescheduling and canceling appointments as needed in order to create an efficient daily schedule
  • Checking patients in as they arrive and out as they leave and updating records as needed.
  • Managing the financial obligations for patients including communicating with dental insurance providers as needed to determine patients' copay. Verifying methods of payment and collecting payments as needed.
  • Estimating insurance benefits of patients prior to their arrival and filing all dental insurances after a procedure is performed
  • Following up with claims that have not been paid in a timely manner or claims that are denied. 
  • General office duties such as answering the phones, copying, filing, and commuting with other offices via email or fax


  • Possess high-level communication skills, problem-solving, organization, and exceptional customer service skills
  • A high school diploma or equivalent is required - some college or AADOM recognized designation is helpful
  • At least 2 years of experience in dental office management is needed - preferably as a dental receptionist or front desk manager; or as a front office manager at a medical office
  • Computer proficiency with MS Office, and with Dental Practice Management software is necessary.
  • Understand dental front office procedures, human resources and OSHA regulations, dental coding and terminology, and best practices in treatment coordination, scheduling, and dental charting
  • Possess high-level communication skills, problem-solving, organization, and exceptional customer service skills

$20 - $24 hourly
About Crestview Endodontics

Crestview Endodontics is on a mission to provide quality, affordable and timely root canals to patients in Northern Kentucky. Furthermore, we want to increase the quality of our team members' lives as well. This will be done by not only keeping our work environment fun and productive but paying at the top end of the pay scale so our team members can take care of themselves and their families. We really look forward to contributing to your lives and the lives of the patients and dentists in the community.

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