Customer Success Specialist
US-based Real Estate Brokerage
Remote
Posted ago
US-based Real Estate Brokerage

Customer Success Specialist - Real Estate Industry Experience Required

We’re searching for a customer success specialist that has prior experience providing technology or administrative support to real estate agents and real estate brokerages. Our company supports a wide range of real estate tools and provides technical support and training on real estate tools.

The ideal candidate will have several years working with real estate agents and brokerages with companies like Keller Williams, Compass, Remax, Century 21, and others.

The ideal candidate will have experience with real estate technology solutions like CRM, Transaction Management, Social Media, and Calendars.

Responsibilities
  • Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met
  • Fulfill client requests for information or other relevant transaction services in a quick and friendly manner
  • Fill out all appropriate paperwork and file in the customer database to assist the real estate team in closing deals

  • Provide technical support to real estate agents on real estate technology solutions and services
  • Provide administrative support to real estate agents using real estate technology tools and services
  • Provide trainings on technology to real estate agents

Qualifications
  • Background in real estate is required for this position
  • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents

  • Experience working with real estate agents in companies such as Keller Williams, Compass, Remax, Century 21, etc
  • Experience working with real estate technology solutions

Compensation
$40,000 - $65,000 yearly
About US-based Real Estate Brokerage

Company provides support to real estate agents and brokerages

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