Customer Service Warehouse Associate
Western Link Sales
Orange, CA US
Posted ago
Western Link Sales

Do you love interacting with others, making connections, and helping people, while also working with your hands? Then you’re an excellent fit for the customer service & warehouse representative position at our company! You’ll be responsible for both assisting customers with their orders, while also helping to pack, pull and ship their goods from our onsite warehouse. If you like working with people, but also don't want to spend your entire day behind a desk - this job is for you!

Responsibilities
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
  • Maintain customer accounts and update with new account information as needed

  • Help the warehouse pack and pull customer orders(including some heavy packages of up to 50lbs+)
  • Dynamically move back and forth assisting the office and warehouse team

Qualifications
  • Excellent active listening, interpersonal, and communication skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Strong knowledge of customer interface and interaction

  • Ability to lift 50+ plus on occasion and smaller weights throughout the day

Compensation
$19 - $22 hourly
About Western Link Sales

Western Link Sales is a small, family owned industrial Wholesale rep firm focused on bringing the the products of high quality manufacturer's into the hands of their target distributors and end customers. We provide wholesale services, warehousing, order fulfillment and other top quality services to industrial manufacturers.

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