Customer Service Supervisor
State Farm - Maggie Bringa
Waukesha, WI US
Posted ago
State Farm - Maggie Bringa

We are looking for people who are organized and can maintain the office flow. This person will be the front-end supervisor. Phone skills are a must! Must be able to type. You will handle questions on customers bills, changes that need to be made, and maintain the current book of business. You will handle the cash flow and make the bank deposit. You will be the first person the customers see as they enter the office. A full benefits package is available.

Responsibilities

  • Promptly respond to the customer's questions, complaints, and comments according to our standards
  • Keep the schedule for the office running smoothly
  • Direct walk and telephone traffic to the correct party
  • Maintain supplies
  • Do everything that needs to be done
  • Handle the ordering and maintaining office supplies
  • Front end Supervisor


Qualifications

  • Property and Casualty license preferred
  • Spanish speaking preferred
  • Organized and capable of using Microsoft tools
  • Some college preferred
  • Quick learner
  • Management or Customer Service experience


Compensation
$35,000 - $55,000 Yearly
About State Farm - Maggie Bringa

State Farm Insurance is a quality Insurance Company that sells Auto, Fire, Life, and Health products. We are an extremely strong company financially. State Farm will be 100 years old next year. We have been the largest writer of auto insurance in the nation since 1962. 3 out of 5 cars on the road are insured by State Farm Insurance Company. When I started my agency in 2002, I started with no customers. My agency has been a very successful agency since then. We employ a team-based approach to our agency's success. I have 30 years of insurance experience to personally train the right person to be the next best customer service team member. All I ask is to be coachable, have the ability to overcome rejection, and have a good work ethic.

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