Customer Service Specialist
The Poke Company
Tarpon Springs, FL US
Posted ago
The Poke Company
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Keep track of customer accounts and make updates with new account information as necessary
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Qualifications
  • Previous work in a customer-facing position
  • High school graduate, G.E.D. recipient, or equivalent
  • Display strong communication skills, active listening skills, and personal skills
Compensation
$15 hourly base + tips
About The Poke Company

You are our Culture! You love to serve people and create experiences!

You are Outgoing & Persuasive, Very People Oriented, Optimistic, possess strong Communication Skills, and Like to have Variety in your day!

You are Supportive & Persuasive, a Good Team Player. You Create Good Will & Trust with others and provide Excellent Customer Service!


The Poke Company believes in investing back into our community! We regularly participate in community events and contribute to local charities! We're often spotted performing demos out in town. Come work for a great company and become a part of something bigger.


*All positions provide competitive wages based on exp. + tips*

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