Customer Service Specialist
Tim Pruitt Insurance Agency Inc
Springdale, AR US
Posted ago
Tim Pruitt Insurance Agency Inc

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Position is Monday - Friday, full-time, salaried, 2 weeks paid vacation, bonus opportunities are available

Responsibilities
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Keep track of customer accounts and make updates with new account information as necessary
  • Record customer interactions and follow up on their experience with our company
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Qualifications
  • High school diploma, G.E.D. or equivalent
  • Experience working in a customer-oriented atmosphere
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
Compensation
$36,000
About Tim Pruitt Insurance Agency Inc

I've been in the insurance business for 33 years, and in Springdale for 25 of the 33 years. I am personally accountable for providing prompt, accurate, and cost-effective service to our customers.”

 

Insurance companies cannot exist without clients and customers. The goal of this agency is to provide added value service to meet the needs of our policyholders. Part of providing exceptional service to our customers is to ensure their insurance needs are met. It is our intention to meet customer needs by marketing and selling all applicable products. Our Team will be the #1 Springdale agency, and, we will be in the Top 100 overall Agency in our Company. 


 

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