Customer Service Specialist
Robin Hood Real Estate
Richmond, VA US
Posted ago
Robin Hood Real Estate
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities
  • Keep track of customer accounts and make updates with new account information as necessary
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Interact with the sales lead to maintain and improve service and product knowledge
Qualifications
  • Previous work in a customer-facing position
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school graduate, G.E.D. recipient, or equivalent
Compensation
$40,000 - $50,000 yearly
About Robin Hood Real Estate

We are a small high performing team that sources and purchases residential Real Estate throughout the Richmond and surrounding counties. We are currently entering new markets nationwide and are looking for like-minded people to join us as we grow.

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