Customer Service Specialist
Active Dental - Collins St Dental
Plano, TX US
Posted ago
Active Dental - Collins St Dental
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
  • Ensure customer account information is up-to-date
  • Identify common customer issues and bring them to the attention of the team
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
Qualifications
  • Excellent active listening, interpersonal, and communication skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Strong knowledge of customer interface and interaction
Compensation
$10 - $15
About Active Dental - Collins St Dental

Active Dental Core Values

 At Active Dental, we pride ourselves on upholding these core values in everything we do:

A - Accountability

C – Communication

T – Teamwork

I – Innovative

V – Vision

E – Empathy

+ - Positivity

 

The Active Dental team all strive to exemplify these core values and the next team member will be expected to as well.


Your role will be vitally important to keeping our practice running smoothly & maintaining our valued patients in the highest level of dental health. As you are excited by these extraordinary opportunities…we look forward to hearing from you very soon!

 

Want to learn more about Active Dental and our locations? Check out our website at ActiveDentalDFW.com

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