Customer Service Specialist
State Farm Insurance, Brandi Wein Agency
Pewaukee, WI US
Posted ago
State Farm Insurance, Brandi Wein Agency

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities
  • Maintain customer accounts and update with new account information as needed
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
  • Respond to customer inquiries, product and service questions, and customer complaints
Qualifications
  • High school graduate, G.E.D. recipient, or equivalent
  • Experience working in a customer-oriented atmosphere
  • Excellent active listening, interpersonal, and communication skills
Compensation
$16 -$18/ hour
About State Farm Insurance, Brandi Wein Agency

I have been an agent for 19 years and am looking to add a team member to my growing agency. I'm willing to train and develop the right person to one day own their own agency.

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