Customer Service Specialist
Wilson Real Estate Associates - OWNRE
Millbrae, CA US
Posted ago
Wilson Real Estate Associates - OWNRE
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
  • Regularly meet with sales lead to receive the newest service and product knowledge
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Ensure customer account information is up-to-date
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Identify common customer issues and bring them to the attention of the team

  • Support sales and operational staff in achieving daily, weekly, and monthly goals

Qualifications
  • High school diploma, G.E.D. or equivalent
  • Strong knowledge of customer interface and interaction
  • Excellent active listening, interpersonal, and communication skills
Compensation
$50,000 - $76,000 yearly
About Wilson Real Estate Associates - OWNRE

We help families build wealth through real estate. We are looking for more people who are accountable, caring, take ownership in what they do, and give everything their best.

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