Farmers Insurance
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started!
Responsibilities
- Identify common customer issues and bring them to the attention of the team
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Keep track of customer accounts and make updates with new account information as necessary
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Qualifications
- Excellent active listening, interpersonal, and communication skills
- Must have graduated high school, received a G.E.D. or equivalent
- Experience working in a customer-oriented atmosphere
Compensation
$25,000 - $35,000 yearly
About Farmers Insurance
We are one of the top Farmer's Districts in the nation. We have cultivated an environment of success.
This is a hard-working and dedicated team looking only to add the best to our group. We are looking for people we can train to take on new roles and more responsibility.