Customer Service Specialist
Gut R Dun Exteriors
Lake Country,
BC
CA
Posted
ago
Gut R Dun Exteriors
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
- Maintain customer accounts and update with new account information as needed
- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
- Create records of customer interactions and follow up to ensure all questions have been answered
- Regularly meet with sales lead to receive the newest service and product knowledge
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Available to work weekends
- Own a smartphone and have the ability to use apps
Qualifications
- Excellent active listening, interpersonal, and communication skills
- High school diploma, G.E.D. or equivalent
- Experience working in a customer-oriented atmosphere
Compensation
$23 - $28 hourly
About Gut R Dun Exteriors
Gut R Dun Exteriors is a locally owned business that started in 2008. Over the last 15 years, we have been dedicated to offering the highest level of service for our customers with all their gutter needs.
Our vision is to build a community and culture within Gut R Dun Exteriors that inspires the growth of all our team members. We strive to offer resources and education for all team members to expand in all facets of their lives. Growth within the company leads to a higher level of interaction with customers from our team.
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