Customer Service Specialist
Next Level 30
Hoboken, NJ US
Posted ago
Next Level 30
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
  • Identify common customer issues and bring them to the attention of the team
  • Record customer interactions and follow up on their experience with our company
  • Maintain customer accounts and update with new account information as needed
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
Qualifications
  • High school diploma, G.E.D. or equivalent
  • Display strong communication skills, active listening skills, and personal skills
  • Experience working in a customer-oriented atmosphere
Compensation
$45000
About Next Level 30

Currently based in Hoboken - New Jersey, NL30 is on a mission to help people surpass their own expectations and reach the next level of success in record time. Whether working with a brand in need of more market exposure or alongside an ambitious brand ambassador looking for a chance to shine, at NL30 we create opportunities and deliver results.

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