Customer Service Specialist
bennett insurance agency
Crofton,
MD
US
Posted
ago
bennett insurance agency
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Find patterns in customer complaints and bring them to the team for improvement
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Qualifications
- Display strong communication skills, active listening skills, and personal skills
- Previous work in a customer-facing position
- Must have graduated high school, received a G.E.D. or equivalent
Compensation
$25,000 - $50,000 plan
About bennett insurance agency
Bennett Insurance Agency is the best environment for work and typically specializes in auto insurance, home, life, and specialty insurance.
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